Privacy Policy

GraTrack, LLC. (“GraTrack”) is committed to protecting the personal information of the visitors and users (“users”) of its website (the “site”). GraTrack will not sell, rent or lease your personally identifiable information to others. This Privacy Policy describes how GraTrack may use and disclose user information collected on the site.

The Information GraTrack Collects

user-Provided Information: GraTrack receives and stores any information you enter on our site or give us in any other way. To become a paying GraTrack customer you must provide billing information such as your name, company name, billing address, e-mail address, telephone number and credit card information. You may choose to post personal information on the site or share personal information with third parties through the site. If you disclose or post personal information that is accessible by third parties through the site, you do so at your own risk and acknowledge that this information may become public information.

Log File Information: When you use the site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.

Cookies Information: When you visit the site, we may send one or more cookies – a small text file containing a string of alphanumeric characters – to your computer that uniquely identifies your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the site may not function properly if the ability to accept cookies is disabled.

The Way GraTrack Uses Information

We may use your email address or other personally identifiable information to create your account, to send you payment receipts, and occasionally notify you about changes to our website, new services, or special offers you may find useful.

We may provide aggregated and statistical data about the usage of our services to third-parties for such purposes as we deem, in our discretion, to be appropriate.

We use both your personally identifiable information and certain non-personally-identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, click data, etc.) to improve the quality and design of the site and to create new features, promotions, functionality, and services by storing, tracking, and analyzing user preferences and trends.

We use cookies and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our marketing campaigns; and (d) monitor aggregate metrics.

When GraTrack Discloses Information

We may provide personally identifiable information and non-personally-identifiable information to our contractors for the purpose of providing and maintaining our services. We require that these parties agree to use such information solely for this purpose, and we use reasonable efforts to limit their use of such information and to use other appropriate confidentiality and security measures.

We may release personally identifiable information and/or non-personally-identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to comply with state, federal and international laws or respond to a court order, subpoena, or search warrant.

GraTrack also reserves the right to disclose personally identifiable information and/or other information about users that GraTrack believes, in good faith, is appropriate or necessary to enforce our agreements, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of our web site, and to protect the rights, property, or personal safety of GraTrack, our users or others.

Links to Other sites

GraTrack is not responsible for the privacy policies of any sites that are linked to on the site or any site that you use to access GraTrack. You should consult the respective privacy policies associated with these sites for more information on their practices and for instructions on how to opt-out of certain practices. GraTrack’s privacy policy does not apply to, and we cannot control the activities of, such other web sites.

Data Security

Our website has security measures in place to protect the loss, misuse, and alteration of the information under our control. We use secure servers when viewing/updating your personal information. The secure server layer (SSL) encrypts all information sent to our merchant services provider as well the information being transmitted from our server to a browser. All customer data is similarly protected against unauthorized access. We train all of our employees about the importance of privacy. We give access to information about customers only to those employees who require it to perform their jobs.

Our Commitment to Children’s Privacy

GraTrack does not knowingly collect or maintain information on the site from persons under 13 years of age, and no part of our website is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access the site at any time or in any manner. If GraTrack learns that personally identifiable information of persons less than 13 years of age has been collected on the site without verified parental consent, then GraTrack will take the appropriate steps to delete this information.

International users

The site is hosted in the United States. If you are a user accessing the site from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the site, which are governed by U.S. law and this Privacy Policy, you are transferring your personal information to the United States and you consent to that transfer.

In the Event of Merger, Sale, or Bankruptcy

In the event that all or part of GraTrack is acquired by or merged with a third party entity, you agree that we may transfer or assign the information we have collected from our users as part of such merger, acquisition, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used.

Changes and updates to this Privacy Policy

This Privacy Policy may be revised periodically, as reflected by the “last updated” date below. Please revisit this page to stay aware of any changes. In general, we only use your personal information in the manner described in the Privacy Policy in effect when we received the personal information you provided. Your continued use of the site constitutes your agreement to this Privacy Policy and any future revisions. For revisions to this Privacy Policy that may be materially less restrictive on our use or disclosure of the personal information you have already provided to us, we will attempt to provide you notice (based on your contact information you have provided us) before implementing such revisions with respect to such information.

Contact Information

GraTrack welcomes your questions and comments regarding our privacy policy.

Please send your comments to

Last Updated: January 2016